Powersports / Automotive / RV

F&I Training and Protection Products for Powersports, Automotive and RV Dealers

The deal is won after the handshake. We work the menu, the process and the people in your F&I office together, because improving any one of them on its own gives the gains back within the year.

3 Markets served
6 Lines of work

What We Offer

Three markets, and F&I does not behave the same in each

Most F&I programmes are built for automotive and then pointed at everything else. That is the fastest way to get two of these three wrong.

01

Powersports

Units move fast and the front end is thin, so the money is made behind the desk or it is not made at all. Short terms, seasonal buyers, and a customer who is buying something they wanted rather than something they needed.

02

Automotive

F&I sets your per unit gross more than any other desk in the building. It is also the market with the most established habits, which means the biggest gap between what a store does and what it could do.

03

RV

Long terms, high ticket, and coverage that genuinely needs explaining. An RV buyer is financing a decade of use, and the conversation at the desk has to match that rather than being compressed into an automotive slot.

Our Process

Most stores train the pitch and ignore the process

A day in a conference room lifts the numbers for about a month. The gain goes back where it came from, because nothing behind the desk changed: the menu is still wrong, the handoff still drops, and the person writing the deal still meets the customer cold.

That is not a failure of the room or the people in it. It is what happens when a presentation is improved and everything feeding into it is left exactly as it was. The store then concludes that training does not work, which is the expensive lesson to take from it.

We work the product, the process and the people together.

Explore More

Six lines of work

Sold separately, working on the same problem. Start with one or start with the assessment across all six.

F&I Training

Most F&I training teaches a pitch. We train the whole transaction: the menu your buyer actually sees, the handoff that gets them to the desk, and the paperwork that has to hold up...

Protection Products

Service contracts and coverage across all three markets, priced so the menu sells at the desk and still holds up at the end of the term.

Profit Participation

Structures that let the store earn on the products it sells, not only on the commission booked the day the unit is delivered.

Income Development

Who you hire into the F&I office, how you pay them, and how you tell whether any of it is working.

Claims Support

The part of the product your customer actually experiences. Everything else about a protection product is a promise; the claim is where they find out whether the promise was real.

Compliance

Compliance is not a department here. It is a property of a deal that was written correctly the first time, in a way that holds up wherever the unit is delivered.

Our Process

Three steps, then it is yours

Assessment

The menu, the paperwork, the handoff and the numbers. We tell you what we find whether or not you hire us, including when the finding is that you do not need us.

Build and train

The menu gets rebuilt around what your buyers actually finance, and your people get trained on that menu rather than a generic one.

Hand over

The material stays with you, so a new hire starts on day one instead of month three. Turnover in the F&I office is normal, and training that walks out with one person has to be bought again every time.

Taking dealers to new heights

Start with an assessment of your F&I office. We tell you what we find, whether or not you hire us.